Internet Assistance

Internet Service Troubleshooting Steps

If your company-issued equipment appears to be malfunctioning or you are still experiencing internet service issues after working through the troubleshooting tips provided, please report these issues to our office.

Service calls to resolve issues unrelated to company equipment or fiber functionality (ex. additional installation, customer-owned router assistance, etc) may result in a service call fee billed at $60 per hour, minimum $60 per service call.